EIP Corporate Training
You need to know
Customer Relations
How do you have good Customer Service?
Customers are the most important thing in business. Without customers, there are no revenues, no cashflow.
What are the key points of a good Customer Service program?
The key point to earning an excellent reputation for quality customer service is your corporate philosophy, mentality, or culture. Everyone in your company must believe that if they invest in relationships that matter, if they invest their time, energy, emotions, and enthusiasm, that they will succeed in everything they do.
The critical importance of customer relations seems obvious, but if you are like most people, you've experienced bad customer service (probably more often than not). So, in order to stand out, you need to provide training on Customer Relations.
- Short, Engaging Lessons
- Curriculum Design Tools
- Multiple Languages Available
- 24/7 Live Customer Support
Short, engaging Training
Our team is comprised of legal experts, writers, artists and filmmakers. We live to produce corporate training that will grab people's attention.
Custom, without the cost
If you need something that’s not in our library, or you need totally custom videos, our cost-effective production strategy gets you exactly what you need for the best possible price- which often means FREE.
training partnership
To get your teams to actually do the training, you need a training champion. We help you design a curriculum, set adoption goals, and manage delivery and tracking.
24/7 customer service
Want to check your adoption numbers at 3 AM? No problem. Need a last-minute report for your surprise board meeting? It's in your inbox. Call our always-human customer service line 24 hours a day, 7 days a week.
For Trainers:
- Use your LMS or ours (no extra charge)
- Push training out via email, or a searchable video bank accessible year-round
- Add quizzes, assessments, policy forms
- Powerful tracking & reporting
For Learners:
- Complete training at your convenience
- No need to remember usernames or passwords
- Fast, efficient, and compelling
- Helpful reminders to keep you on the path to knowledge
